The following provides an overview of how we protect your privacy during your visit.
WHAT INFORMATION DO WE GATHER?
Information is gathered in two ways: (1) indirectly (for example, through our site’s technology); and (2) directly (for example, when you provide information on various pages).
One example of information we collect indirectly is through our Internet access logs. When you access any of our websites, including ritewaysolutionsgroup.com, ritewaysolutions.com.au, riteway.consulting, riteway.academy or theoutsourcedcio.com.au, your Internet address is automatically collected and is placed in our Internet access logs.
Throughout our sites, we also collect information when you voluntarily submit it to us, which may be when you register on any of our sites, place an order for a service we offer, subscribe to a newsletter, respond to a survey, fill out a form, request access to content, use Live Chat, or enter any information on our site. This includes credit card information. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it.
HOW DO WE USE THIS INFORMATION?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We may analyse the information we collect to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor the website to make it more effective. We may keep any of your personally-identifiable information on file and use it to contact you for marketing purposes.
Note that all credit card transactions are processed through a gateway provider and are not stored or processed on our servers.
WILL WE SHARE THIS INFORMATION WITH OUTSIDE PARTIES?
We will not sell nor share individual information outside of any Riteway owned companies, which include Astirion Cloud Pty. Ltd., a subsidiary of Rite-Way Professional Business Services Pty. Ltd. If associated with Riteway, there may be times when we need to share information, for example, providing your company’s address and your contact name when introducing a third party. But again, before you submit any information, we will notify you as to why we are asking for specific information and it is completely up to you whether or not you want to provide it.
WHAT ABOUT SENSITIVE PERSONAL DATA?
We do not generally seek to collect sensitive personal data through this site. If we do seek to collect such data, we will ask you to consent to our proposed uses of the data. We may also collect some sensitive personal data incidentally. By providing us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law as described in this Privacy Statement. The references to “sensitive personal data” are to the various categories of personal data identified by the National Privacy Principles contained in the Commonwealth Privacy Act (Australia) and other data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories comprise personal identity numbers, personal data about personality and private life, racial or ethnic origin, nationality, political opinions, membership of political parties or movements, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, genetic code, addictions, sexual life, property matters or criminal record (including information about suspected criminal activities.)
DO WE GIVE ACCESS TO YOUR INFORMATION?
You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by sending us an email.
WHAT ABOUT DATA SECURITY?
We take appropriate steps to maintain the security of your data on our website. You should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
We are interested in maintaining your privacy and creating a valuable resource for you to use. If you have any questions now or during your visit, please contact us.