Virtual CIO Services
Tech. Leadership for SMBs
Providing virtual support and strategic guidance for small and medium-sized businesses with an on-going, retainer based model that is designed to fit your needs.
Virtual CIO Service
Transform Your Business with Our
Virtual CIO Service
Having a strategic IT leader is crucial for staying competitive and driving growth and our Virtual Chief Information Officer (vCIO) Service offers your business the expertise of a seasoned IT executive without the cost and commitment of a full-time CIO.
What is a Virtual CIO?
A Virtual CIO (vCIO) acts as your outsourced IT executive, providing strategic guidance and operational oversight to ensure your IT infrastructure supports your business goals. Our vCIOs work closely with your leadership team to develop and implement IT strategies that drive efficiency, mitigate risks, and foster innovation.
Empowering Your Business
We offer comprehensive IT leadership and support tailored to meet the unique needs of your business and ensure your technology infrastructure drives growth, enhances reliability, and maximises efficiency.
Drive Growth
Strategic IT Planning
Creates a strategic IT roadmap that aligns with your business goals, ensuring technology investments drive growth and innovation. We support and oversee project implementation, ensuring timely and budget-friendly completion.
Ensure Reliability
IT Management and Monitoring
Conducts regular IT health checks to identify issues early, ensuring smooth system operations and efficient performance. In the event of an IT incident, provides immediate support, minimising disruption to your business.
Mitigate Risks
Risk and Compliance Management
Implements cybersecurity measures and conducts regular audits to ensure compliance with industry standards. Identify and mitigate vulnerabilities, safeguarding your operations with a focus on risk management to builds trust with your clients and stakeholders .
Optimise Costs
Vendor Management
Conduct performance reviews of your IT vendors to ensure they meet your standards and deliver value. Negotiate contracts to secure the best terms and acting as a liaison between your business and IT vendors.
Control Expenses
Budget and Financial Management
Includes budget preparation and financial management, aligning your IT expenditures with your strategic goals. Our cost optimisation reviews identify opportunities to reduce IT expenses without compromising performance.
Our vCIO Service Tiers
| Feature/Benefit | vCIO Lite | vCIO Standard | vCIO Premium | vCIO Elite |
|---|---|---|---|---|
Suitable For Businesses With | Less Than 10 staff | 10 to 20 staff | 20 to 50 staff | 50+ staff |
Minimum Term | 6 months | 6 months | 12 months | 12 months |
Our Time Committment | 0.5 days/month | 2.0 days/month | 4.0 days/month | 8.0 days/month |
General Tech. Consulting | As Needed * | As Needed * | As Needed * | As Needed * |
Staff & Management Coaching | As Needed * | As Needed * | As Needed * | As Needed * |
Quick IT Health Check | 2-monthly | 2-monthly | 2-monthly | Monthly |
Cyber Security Essentials | Quarterly | Quarterly | Quarterly | Quarterly |
Cyber Incident Support | - | As Needed * | As Needed * | As Needed * |
Cost Optimisation | - | 6-monthly | Quarterly | Quarterly |
Vendor Recommendations | - | As Needed * | As Needed * | As Needed * |
Vendor Performance Review | - | - | 6-monthly | Quarterly |
Vendor Contract(s) Review | - | - | - | Yearly |
Business Review | - | - | Quarterly | Quarterly |
Board Report | - | Monthly | Monthly | Monthly |
Board Presentation | - | - | - | 6-monthly |
Operational Review | - | - | 6-monthly | Quarterly |
IT Strategic Plan Review | - | - | Yearly | Yearly |
Disaster Recovery Plan Review | - | - | Yearly | Yearly |
Management of Cyber Security Assessment | - | - | Yearly | Yearly |
IT Budget Preparation | - | - | Yearly | Yearly |
Program & Project Management | - | - | As Needed # | As Needed # |
Supplier Liaison & Negotiation | - | - | As Needed # | As Needed # |
* – Fair Use Policy applies – based on an average of hours per month combined as specified per tier.
# – Dependant upon size of project/procurement. Additional Fees may apply.
Other Services
Specialised IT Solutions for Your Business Needs
In addition to our standard vCIO services, we offer a range of specialised IT solutions designed to meet the diverse needs of your business. Our expertise ensures that every aspect of your technology infrastructure is optimised for performance, security, and growth.
Project Management
Our Project Management services ensure the successful delivery of your IT projects from start to finish. We manage planning, execution, monitoring, and closing, ensuring projects are delivered on time, within budget, and to the highest quality standards.
Cloud Migration
We provide seamless cloud migration services to transition your business to cloud-based solutions. Our experts ensure a smooth migration with minimal disruption to your team and business, enhancing accessibility, security, and efficiency.
Procurement
Our IT Procurement service helps you acquire the right technology solutions at the best value. We manage vendor selection, contract negotiation, and procurement processes, ensuring you get the most cost-effective and suitable technology for your needs.
Custom Intranet Development
We offer custom intranet development to improve internal communication and collaboration. Our tailored intranet solutions are designed to meet the specific needs of your organization, enhancing productivity and employee engagement.
These services are available as one-off or project-based engagements, allowing you to leverage our expertise for specific needs without long-term commitments. Contact us today to discuss how we can support your business with tailored IT solutions.
Frequently Asked Questions
Our vCIO service includes a range of things such as strategic IT planning, regular IT health checks, cybersecurity essentials, vendor management, and budget preparation, depending on the tier selected. Each tier can be tailored to meet the specific needs of your business.
We offer four tiers: Lite, Standard, Premium, and Elite. The best tier for your business depends on the size of your organisation, the complexity of your IT needs, and the level of support required. Contact us for a consultation to determine the best fit.
The minimum commitment period varies by tier: Lite and Standard require a 6-month commitment, while Premium and Elite require a 12-month commitment. This ensures we can provide consistent, strategic support.
IT health checks are conducted bi-monthly for Lite and Standard tiers, and monthly for Premium and Elite tiers. Cybersecurity essentials reviews are conducted quarterly across all tiers to ensure your systems remain secure.
The Fair Use Policy applies to services provided as needed, such as technology consulting and staff coaching. It ensures that the usage remains within reasonable limits, typically averaging a set number of hours per month based on the chosen tier.
Yes, you can upgrade your service tier at any time to access additional benefits. Downgrading is subject to the terms of your existing contract and typically requires a review to ensure the new tier continues to meet your business needs.
For Standard, Premium, and Elite tiers, we provide as-needed support for IT incidents. This includes immediate assistance and coordination to help resolve issues swiftly and minimise disruption to your business operations.
Our vCIO works collaboratively with your existing IT team, providing strategic guidance, oversight, and additional resources as needed. This partnership ensures that your IT strategy is aligned with business goals and effectively executed.